Typical job
Residents report a mouse problem and want
A technician inspects the affected areas and explains the findings and treatment options. The customer can also provide access to basements, garages, and utility areas so the technician can assess relevant spaces. The visit gives the customer a property-specific treatment plan and a clear way to report new activity. Keep access available to the areas the technician needs to inspect.
Typical job
A property owner asks for help with
The technician reviews the reported nest location and assesses the situation before explaining treatment options. Sharing that the nest is on a branch helps the team understand the concern when coordinating the appointment. The owner learns what the technician finds and which treatment options fit the situation. Keep people away from the reported area while awaiting an assessment, and mention any change in activity.